What should you expect when you call a vehicle recovery service? 

Vehicle breakdown is something that nobody wishes to experience but unfortunately it’s an event that can happen to anyone at anytime, so it’s important to have a plan in place in case it does happen to you.

When your vehicle breaks down, depending on where you are, the first thing you would want to do is get yourself and any passengers with you out of danger to somewhere safe. You then want to contact a vehicle breakdown recovery service as soon as possible for help. Being on the road for far too long can not only make it frustrating for you and any other passengers that are with you, but also a costly process as there are fines and you even risk your car being towed away by the police if you don’t arrange your own breakdown recovery within an hour.

There are a few things you can expect when you call a breakdown recovery service for help. These are:

1. Instant response – When you call a vehicle breakdown service provider, you expect an instant response, especially when you’re stuck somewhere on the road. However, there are many factors that go into this with the most important ones being where the breakdown recovery service is based at and how busy they are at the time of you calling. Since most breakdown recovery services are likely to be out on a job and therefore on the go, it’s far more efficient to call them directly rather than text or email so bear this in mind and make a phone call as soon as you can.
2. Professional service – We all expect a professional service when we seek professional help. So, by calling a breakdown recovery service, you’re eliminating any danger to yourself and your family as the company has dealt with a tonne of breakdowns and accidents so they will be able to help and advice accordingly for your safety, whilst doing their best to get you back on the road. Seeking help from a professional service also means you won’t have to get your hands dirty as the company will be doing everything to get you from where you are to where you desire to go.
3. Delivery to a recommended garage – Vehicle breakdown recovery services have worked with a tonne of garages in various different areas. They’ve been in the business for years and have dealt with it all – from a small breakdown to a totally wrecked car due to an accident. Not only they have recommended garages that they can send you to fix your car, they may also purchase your car if you wish to scrap it – depending on how much damage is caused.
4. Reasonable rates – A breakdown recovery service, just like any other business have numerous expenses that they need to cover. From labour costs to insurance, vehicle maintenance, fuel costs, the list goes on. The rate they give you will also depend on the type of car you have, how much work it will be loading and unloading it (for example, accident vehicles can take longer to load and unload if there’s damage to the wheels) as well as the distance they will have to travel to drop off your car. On average, a local job can range from £100 to £200 whereas other jobs can cost around £2-4 per mile but there are also other factors that could affect the overall price

Looking for a professional, reliable vehicle breakdown recovery? We’re Fastlink Recovery – a breakdown recovery service based in Surrey covering London, Surrey and the rest of the UK. If you’d like to book us for a service, then please get in touch